Privacy Policy

This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our website, you agree to the practices described below.

Your privacy matters to us

FamilySAFE Shelters is committed to protecting the personal information of everyone who visits our website or reaches out to our team. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our website, you agree to the practices described below.

Information we collect

We collect information in two ways — directly from you and automatically through your use of our website.

Information you provide directly

Name, email address, phone number, and location when you fill out a quote request or contact form

Messages or questions you submit through our website

Email address if you sign up for our newsletter or storm safety updates

Information collected automatically

Pages visited and time spent on our site

Browser type, device type, and operating system

IP address and general geographic location

Referring website or search terms that brought you to our site

Cookies and similar tracking technologies

How we use your information

We use the information we collect for the following purposes:

To respond to quote requests, contact form submissions, and general inquiries

To send pricing information, brochures, and installation details you requested

To follow up on your inquiry with helpful information about our shelters and dealers

To send storm safety tips, news, and updates if you have opted in to receive them

To improve our website experience based on how visitors use it

To understand which pages and content are most useful to our visitors

To comply with legal obligations and protect the security of our business

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Cookies and tracking technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people find and use our site. Cookies are small text files stored on your device when you visit a website.

We use cookies for the following purposes:

Essential cookies

Required for basic website functionality such as form submission and page navigation.

Analytics cookies

Help us understand how visitors interact with our site so we can improve content and user experience.

Marketing cookies

Used to track visits from advertising campaigns and measure their effectiveness.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website. If you are visiting our site from the European Union or another region with cookie consent requirements, you will be prompted to accept or decline non-essential cookies before they are set.

How we share your information

We do not sell or share your personal information with third parties for marketing purposes. We may share your information in the following limited circumstances:

With our dealer network

If you request to be connected with a local FamilySAFE dealer, we will share your contact information with the appropriate dealer in your area so they can follow up with you directly.

With service providers

We work with trusted third-party providers who help us operate our website, send emails, and analyze site performance. These providers are only given the information necessary to perform their specific function and are not permitted to use it for any other purpose.

For legal compliance

We may disclose your information if required to do so by law, court order, or government authority.

To protect our rights

We may share information when necessary to protect the safety, rights, or property of FamilySAFE, our dealers, or our customers.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, respond to your inquiry, or comply with legal obligations. If you would like us to delete your information, you may contact us at any time using the details at the bottom of this page and we will honor your request within a reasonable timeframe.

Third party links

Our website may contain links to third-party websites including social media platforms, dealer websites, and partner organizations. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information. The presence of a link on our site does not constitute an endorsement of that site’s privacy practices.

Children’s privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it as quickly as possible.

Your privacy rights

Depending on where you live, you may have certain rights regarding your personal information. These may include:

The right to access the personal information we hold about you

The right to request correction of inaccurate information

The right to request deletion of your personal information

The right to opt out of marketing communications at any time

The right to know whether your information has been shared and with whom

To exercise any of these rights, contact us using the information at the bottom of this page. We will respond to all requests within a reasonable timeframe and in accordance with applicable law.

To opt out of marketing emails, click the unsubscribe link in any email we send you or contact us directly and we will remove you from our mailing list promptly.

Security of your information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to protect data transmitted through our contact and quote request forms.

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to handling your information with care and in accordance with this policy.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after any changes are posted constitutes your acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your information is being handled, please reach out to us directly.

FamilySAFE Shelters
Website: https://www.familysafemo.com/
Phone: 417.732.SAFE

We are committed to addressing your questions and concerns promptly and transparently.